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Important Programs and Brands Property Insurance Adjusters Use

April 18, 2018

If you are seeking additional help with property insurance adjusters, there are many factors to consider. With different programs to use, it is beneficial to know what a team is accustomed to that will help expedite the process. From three different programs and brands, to learning why you should hire on additional help and what to look for, you can rest assured you are making great decisions for your company.

Top Programs and Brands

Of the many programs and brands available, here are the top four that are beneficial from a claims service:
  • FileTrac™: To ensure a team has the most up-to-date information, FileTrac™ is used. It is a claims management system that allows for real-time statuses to be viewed at any time.
  • TruReview™: This program is for internal and field staff that allows them to have a complete and thorough review of all claims. Ideal for cost savings, this program ensures accuracy and an expedited delivery. This will be used also for additional claims that may need to be seen by additional teams, with the ability to have a report approved and sent to the client.
  • ProEd™: The ProEd™ education program is ideal when training adjusters for catastrophe and daily claims. It goes over the latest and most advanced techniques in the profession. It will lead to a new skill set for adjusters, and help them be more proficient in their work.
  • ReScope™: Used for re-inspections, ReScope™ ensures the most accurate process in the industry. It covers differences in costs and scoping, as well as auditing on existing files per a customer’s request.

Reasons to Hire Additional Adjusters

You may be wondering, “do I need extra help?” A claims service is ideal to have people available 24 hours a day, seven days a week. Experienced in everything from hail and wind, to fire, snow, and ice, as well as hurricanes and tornadoes, a team will quickly work with residential and commercial entities. Each step of the process is crucial. Claims services will assist with large losses, accident investigations, re-inspections, underwriting inspections, and branch assistance—using the latest software for accuracy and efficiency.

What to Look for in an Adjuster

Once you have made the decision to work with a claims service, the platforms they use for their business are key. Ask them what is used and how you will benefit from them. Next, ask how their service is. Are customers happy? What is their standard for premier customer service? It is important to work with a service that will work hard and have a great attention to detail.

Do you have increased workflow? How to get assistance with insurance claims is important to recognize and handle. From using the latest in technology to providing excellent customer service, Aspen Claims Service is your-go to service. Our team of adjusters serves the continental United States, 24/7. Accidents don’t stop at 5 p.m., so neither do we! We are here to serve you and your customers at all hours. Call us today at 888-819-5904 to see how we can help you.