Catastrophe Claims


When a natural disaster strikes, the destruction left behind can be devastating for families and businesses. Your policyholders are counting on you to make them whole again, and they need your help right away. With the massive spike in claims that occurs after a catastrophe, your team may become overwhelmed. In these situations, Aspen Claims Service is here to help you stay on top of the large claims volume and deliver the exceptional experience your policyholders expect.

At Aspen Claims Service, we’re available for rapid deployment to handle catastrophe claims throughout the nation. We’re prepared for an instantaneous spike in claims volume caused by a natural disaster, and we’ll provide you with a dedicated partner who is committed to elevating the experience you and your policyholders every step of the way.

Comprehensive CAT Claims Adjusting Services

Our team of highly qualified, licensed claims adjusters have the experience necessary to handle any catastrophe claim you may need assistance with. Whether it’s a residential or commercial claim, we have you covered.

When you work with Aspen Claims Service, you receive a dedicated partner who understands the high stakes associated with a catastrophe claim. Our goal is to place the needs of your policyholders first, ensuring we exceed their expectations every step of the way. We have extensive experience handling a wide range of CAT claims.

The Aspen Claims Service Difference

At Aspen Claims Service, we’re here to set your team up for success. We’ll manage every aspect of your catastrophe response in order to let your team focus on other facets of the claims process. We consider ourselves an extension of your brand, and this is reflected in the highly professional service we deliver during every step of the claim lifecycle.

You’ll benefit from a technology-driven approach that delivers the information you need in a timely manner. Our stringent file examining protocols ensure we deliver the highly accurate file reporting and estimates you need. In addition, our proprietary software allows us to customize our reports to meet your specific guidelines and needs.

We hold ourselves to the highest standards of customer service. When you work with Aspen Claims Service, you can count on:

  • 24/7 claims management and adjusting
  • Precise, timely and professional services
  • An ability to handle adverse conditions and challenging claims
  • CAT teams prepared to handle the instantaneous spike in claims volume that occurs following a catastrophe
  • Immediate response to establish a field presence at the location of the storm
  • Strict quality control measures which guarantee the extremely accurate reports you need to do your job to the best of your ability
  • A commitment to delivering the highest levels of customer service that places the needs of your policyholders first

Aspen Claims Service is the only national claims adjusting firm to offer a Claims Plus Approach™ focused on improving policyholder satisfaction levels. In order to meet your unique needs and take care of your policyholders, we provide:

  • Nationwide catastrophe claims adjuster availability
  • Faster claims reporting turnaround times
  • Proactive communications with your team and your policyholders
  • Strict claims service delivery guidelines that get catered to your unique needs
  • Customized solutions to integrate with your systems
  • Comprehensive catastrophe claims adjusting services

Our team is passionate about what we do. We’re here for you every step of the way in order to make your life easier and ensure your policyholders receive the assistance they need during this challenging time. You deserve a dedicated partner that shares your concern for your policyholder’s well-being. When you work with Aspen Claims Service, you can count on that level of service throughout every stage of the claims process.

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