Submitting claims as a small business owner

As a small business owner, things can be a dream…but it can also be overwhelming. There can be many decisions that you will have to take, like when and how to learn how to franchise your business easily. Every decision you make can impact your profits and the success of your business.When it comes to disasters, planning for one can be just as important as submitting the claim. We’ve compiled the most important things you need to do to plan for a disaster, as well as your steps to submitting a claim.

Disasters & Emergencies
If you do not have a plan of action in the event of an emergency that could impact your small business, you need to make this a top priority. To start, research common disasters and events that could potentially happen to the structure of your business.
Use this to review your insurance and make sure you are properly covered for potential scenarios. Next, make sure you have a plan of action in case your business will have to be closed—both short term and long term. Have a list of contacts readily available that include employees and anyone else you normally work with to inform them about the situation. This also includes informing your customers.

It is also important that your small business have first aid kits and other tools available on-hand in case of an emergency with an employee or customer. If you need help with your plan, use the American Red Cross’ get started: emergency preparedness checklist for small businesses.

Your Steps to Submitting Claims 
Included in your emergency plan should be a step-by-step guide on how to submit a claim upon damage to your small business. First, make sure you understand every element of your insurance policy. After an event has occurred, take time to make sure the area is safe. Next, you will need to review and assess the damage. Be sure to take detailed notes on the damage, and include pictures. Keep this to inform your insurance company and once you have taken these measures, contact them to file a claim. From there, an adjuster will be sent to your business to investigate your claim.
When your customers are submitting claims for an emergency, you may need more claims adjusters to handle the volume of claims. Hire Aspen Claims to help, we are the premier nationwide independent claims adjuster. Learn about the Aspen difference and call us today at 888-819-5904 to see how we can help your company with claims adjusting.

Your Insurance Claims Adjuster Partner

Contact Aspen Claims Service Today

Related News

Claims Performance Metric
Uncategorized

Why Cycle Time Remains the Number Carriers Are Measured On

For all the metrics that have entered the property claims conversation over the last decade – customer satisfaction scores, loss adjustment expense ratios, reopen rates, supplement frequency – cycle time remains the number most VPs of Claims still get measured on. Internally, externally, and at the board level. It has held that position for a reason.  But cycle time is also one of the most misunderstood

Claims Handling Differences
Uncategorized

Why Catastrophe Claims Operate by a Different Set of Rule

Every claims operation handles two fundamentally different kinds of work. The first is the steady, predictable rhythm of daily property losses – house fires, water leaks, theft, single-vehicle damage events. These come in at a manageable pace, get assigned through standard workflows, and close at a predictable cadence. The second is what happens when a hurricane makes landfall, a hailstorm sweeps across the Midwest, or a wildfire moves

Claims Satisfaction Matters
Uncategorized

Why Policyholder Satisfaction Scores Matter More Than Most Carriers Treat Them 

There’s a metric most carriers track quarterly, mention in board decks, and then quietly set aside when the operational conversation starts. Policyholder satisfaction, NPS or CSAT. Whatever your organization calls it, the score usually sits somewhere in a dashboard between cycle time and loss ratio, and gets the least attention of the three.  That’s a strategic mistake. And it’s becoming a more expensive one every year.  The carriers