News from Aspen Claims

Tips for getting winter storm prepared


September 21, 2020

With winter storms popping up in parts of Wyoming and Colorado as early as September, ensuring you are prepared for hazardous winter weather is imperative. While the prospect of a snow day may seem attractive, winter storms can wreak havoc on homes, power lines, roads, and more. These storms can also cause costly repairs and issues with insurance claims. Because of this, we have some tips to get your family and home winter storm prepared.

Create emergency kits

Whether the emergency is due to a winter storm, flood, wildfire, tornado, or other type of disaster, having an emergency supply kit and communication plan are essential. For winter emergency kits consider including enough non-perishable food items and drinking water for a minimum of three days, battery-operated radio, extra batteries, medications, external cell phone charger, and enough blankets and clothing to keep you and your family warm in case of a power outage. It is also crucial to include a list of important phone numbers and ways to communicate if cell phones or service becomes unavailable. If prolonged power outages during winter storms are common in your area, it may also be beneficial to invest in a portable space heater or backup generator.

Be proactive

Being proactive is key in winter preparedness. Before colder temperatures set in, always have furnaces and other heating sources serviced and checked regularly. Roof failures can also occur from snow accumulation. To help prevent this, consider hiring a snow removal service for this area of your home. These services can help alleviate snow build-up and stress on your roof. If you are worried your roof may not be able to handle a large amount of snowfall, talk to an expert as soon as possible. Another way to stay proactive during winter weather is keeping your gas tank full, allowing you to be ready in case of evacuation or as a last resort for warmth.
Review your home insurance policies and consider potential claims.

Understanding what your insurance policy does and does not cover is important in any situation. However, it is especially important as winter weather approaches. For instance, if large amounts of snow thaw rapidly causing your home or property to flood, are you covered? Most likely not. Many insurance policies require additional flood-specific insurance. Does your insurance policy cover roof failure due to snow or the costs to fix pipes that have frozen from frigid temperatures? The last thing you want during a catastrophe is to be left wondering what, if anything, your insurance will cover. Because of this, taking the time to review your home insurance policy and consider any additional policies you many need to help with winter storms is crucial.  

If you are in need of assistance processing insurance claims due to winter storms, Aspen Claims Service is here to help. Our knowledgeable team of adjusters can assist with daily claims, underwriting, inspection, catastrophe claims, and more. Call us today at 888-819-5904 to learn more about how we can help. 
 
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Hail damage claims


August 19, 2020

Hail storms can cause damage in several different ways. In some cases, hail does not lead to much damage, but in other cases, hail can be destructive. Since hail storms can happen during certain circumstances during thunderstorms, it is important to know what to do ahead of time. This way, you can execute your plan of action once the storm is over. Knowing how to handle hail damage claims is important. While we have a pretty quiet summer for hail in Denver this year, its better to learn more about preparing for severe storms, types of damage and submitting property claims now, then when it's to late!

Preparing for Severe Storms
Since anything can happen during a severe thunderstorm, especially when they are brought on quickly as they can be in Colorado, it is important to have a kit in the event of a power outage. This can include flash lights, extra batteries, a radio, battery backups and power banks for mobile devices, In addition, include a first aid kit, water, blankets and more. In the event of a natural disaster, you will need more items. Read Ready.gov’s Emergency Supply List to make sure you have all items. If you know storms are coming, make sure to prepare the outside of your house. Bring in outdoor furniture and any other outdoor items. If you have a garage, make sure to move vehicles inside. During the storms, you will want to come indoors to stay safe from the storm. Ready.gov advises not to be around water or run appliances that use water, stay away from concrete or electrical cords in their thunderstorms and lightning article. Doing simple things like not showering during the storms can keep you safe as well. 

Types of Damage
No matter what the size; roofs, cars and siding are some of the most common places damage occurs. On roofs, shingles can break, and roofing can become damaged. It is important to have your roof inspected as it may not be easy to see what damage has been done on a roof. When leaks occur, water can come into the inside of your home leading to mold growth and many other issues. Even if you don't see the leak, it doesn't mean it isn't there. It is best to get your roof checked after the crazy storms Colorado has come to know. When there are heavy winds and hail blows sideways, it can dent siding, break windows and much more. It can also wreak havoc on cars too, with denting and the breaking of windows. In addition, landscaping in a yard can be damaged too.

Insurance and Submitting Claims
Insurance protects you and your belongings in the event of inclement weather. After a storm has occurred, you will need to document all damage. From there, you will work with your insurance company to file a claim. A claims adjuster will come out to assess the damage. From there they will work with your insurance company and you will then be sent funds to fix the damage. If you have any concerns along the way, you can with your own claims adjuster to ensure they provide the most accurate update for the insurance company. 

If your home has been damaged by a hail storm, you will need a claims adjuster that you can trust. For experts in the field, you can contact Aspen Claims Service if you feel your claim needs to be reinspected. We have experienced adjusters available 24/7 to help you with your claim. 
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What First Time Homeowners Need to Know About Property Insurance


July 10, 2020

As summer begins, the market for buying houses is steadily increasing with the warmer weather. Many people are looking to buy for the first time – a feat which can be daunting and overwhelming. There are lots of moving parts and sometimes it can be difficult to keep track of everything. However, attaining insurance on your new home is an essential task that should be marked on your to-do list. To help you get move-in ready, here are a few tips to know about acquiring property insurance! 

Don’t Put It Off 
You might be tempted to leave purchasing property insurance to the end of the process; however, it’s better to go ahead and take care of it right away. If you attain insurance at the last minute, your options might have more limitations than had you purchased it sooner. It’s best to leave yourself plenty of time to research and think about the right coverage for you and your future – rather than finding yourself in a stressful and rushed predicament. 

Bundle Your Property Insurance 
It’s a good idea to buy multiple coverages from the same company to access discounts on the total cost. You can bundle a slew of insurances with your property insurance to save some money - including auto, motorcycle, and possibly life insurance. This way, even though you may be spending a bit more, you’re able to achieve a great deal and put these savings towards other projects or expenses. 

Monitor Your Credit Score 
Your credit score plays a much larger part when acquiring property insurance than you may think. Many insurance companies use your credit score to determine the price for your property insurance. Companies use this as a way to gain a better understanding of your personal monetary risk as they believe a bad credit score equivocates to an increase in claims. If your credit score is low, you may be headed for a higher property insurance premium. Therefore, it’s a good idea to keep track of your payments and even try to increase your credit score to avoid falling prey to a hefty price.

Work with Trusted Advisors and Companies 
When looking to purchase property insurance, you want to make sure to work with a company that makes you feel comfortable and confident. Buying a home for the first time can be overwhelming and the last thing you want is added stress. Finding the lowest rates doesn’t always correlate to great advisors and you’ll want to make sure to work with a reputable company – one that is able to consistently cover any claims you make. Overall, just follow your instincts and seek help from people you trust.  

We here at Aspen Claims are eager to help you take this big leap of purchasing your new home and guide you along this path. As a company with nationwide coverage, you are able to access us remotely and answer all your questions or inquiries about property insurance. Give us a call today at 888-819-5904 and start the process today! 

 
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Submitting claims as a small business owner


June 10, 2020

As a small business owner, things can be a dream...but it can also be overwhelming. Every decision you make can impact your profits and the success of your business. When it comes to disasters, planning for one can be just as important as submitting the claim. We’ve compiled the most important things you need to do to plan for a disaster, as well as your steps to submitting a claim.

Disasters & Emergencies
If you do not have a plan of action in the event of an emergency that could impact your small business, you need to make this a top priority. To start, research common disasters and events that could potentially happen to the structure of your business. 
Use this to review your insurance and make sure you are properly covered for potential scenarios. Next, make sure you have a plan of action in case your business will have to be closed—both short term and long term. Have a list of contacts readily available that include employees and anyone else you normally work with to inform them about the situation. This also includes informing your customers. 

It is also important that your small business have first aid kits and other tools available on-hand in case of an emergency with an employee or customer. If you need help with your plan, use the American Red Cross’ get started: emergency preparedness checklist for small businesses.

Your Steps to Submitting Claims 
Included in your emergency plan should be a step-by-step guide on how to submit a claim upon damage to your small business. First, make sure you understand every element of your insurance policy. After an event has occurred, take time to make sure the area is safe. Next, you will need to review and assess the damage. Be sure to take detailed notes on the damage, and include pictures. Keep this to inform your insurance company and once you have taken these measures, contact them to file a claim. From there, an adjuster will be sent to your business to investigate your claim. 
When your customers are submitting claims for an emergency, you may need more claims adjusters to handle the volume of claims. Hire Aspen Claims to help, we are the premier nationwide independent claims adjuster. Learn about the Aspen difference and call us today at 888-819-5904 to see how we can help your company with claims adjusting.
 
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The four claims new adjusters should know about


May 14, 2020

Are you a new claim adjuster? Having just entered the industry? There are many different types of claims you may encounter, and it’s important to be experienced in each type of claim to give your customer the best type of service available. While different parts of the country vary in what claims they see often, there are a few common issues that are universal to claims adjusters. Learn about storm damage, theft, water issues, and fires and key tips as you work through claims. 

Storms
Damage to homes and other property types due to various forms of storms tops the list of common claims. Of all of the types of issues, wind and hail can wreak havoc on homes. Winds can happen from a severe thunderstorms, tornadoes, or hurricanes. As an adjuster, you will go to the location of the client to assess their situation. You may be given photos of the damage they took to assist with the claim. Inspect the property to see what damage the storm caused including damaged siding, downed trees, broken windows, roof or siding damage, and more. 

Theft
In the Insurance Information Institute’s facts and statistics: homeowner's and renter’s insurance, just over one in 235 homeowners with insurance have to file a property claim because of a theft on an annual basis. They add that the severity of the claim is nearly $4,000. Upon handling a theft claim, work with the client to gather as much information as they have on the items that were lost. This will include receipts to show when items were bought and how much they cost. Make sure to ask if there was any damage to the home during the break-in. If there was, you can use this to assist with your investigation for the claim.

Water Damage
Water damage can be a costly fix for homeowners and it can happen in a variety of ways. In the winter, it can be possible for pipes to freeze and rupture. This happens in just over a quarter-percent of all water damage claims. There can be other malfunctions in the home leading water to burst and flood the home. As you work to investigate these claims, ask the customer if they have any receipts or documentation. 

Fire
Fires cause much devastation. For some homeowners, it may happen in a room or two, while other homeowners are completely displaced. As you work with a person on their damage claim, you must remember that they are in need. Help calm them by reassuring them you will do everything you can do to help. Go through with the client all areas and items damage to help you get the most information when filing the claim. 

If your area experiences an influx in claims or you need additional adjusters, Aspen Claims Service can help you fill the gaps. It is important to service your customers and community as quickly as possible in the event of an emergency and we can help supply a team of adjusters if your demand rises. Call us today at 888-819-5904 to see how we can help your business.
 
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